Privacy Notice
Introduction
At Cultura Care & Consulting, LLC, your privacy and confidentiality are top priorities. This notice explains how we collect, use, and protect your personal and health information in compliance with HIPAA (Health Insurance Portability and Accountability Act) and other applicable laws.
Information We Collect
- Personal identification information (name, address, phone number, email)
- Health and medical information related to your therapy and treatment
- Billing and payment details
- Communications and records of sessions
How We Use Your Information
- To provide and coordinate your mental health care
- For billing and payment processing
- To communicate securely with you about your care
- To comply with legal requirements and protect your safety
How We Protect Your Information
- We use secure, encrypted electronic systems for storing and transmitting your data.
- Access to your information is limited to authorized staff and providers involved in your care.
- We maintain physical, electronic, and procedural safeguards to prevent unauthorized access.
Your Rights
- You have the right to access and request corrections to your health information.
- You may request restrictions on certain uses or disclosures of your information.
- You have the right to receive confidential communications by alternative means if needed.
Sharing Information
- Your information will only be shared with your consent, except where required or permitted by law.
- This includes sharing with insurance companies, other healthcare providers, or in emergencies.
Contact Information
If you have questions about your privacy rights or this notice, please contact:
Jessica Rodriguez, LCSW
Email: jessica.r@culturacc.com
Phone: (314) 901-3244
Changes to This Notice
We reserve the right to update this notice. Any changes will be posted on our website and provided to clients as appropriate.